We Deliver

Fast, Reliable and Quality Customer Service!

Efficient and friendly team dedicated to resolving issues, answering queries, and providing exceptional support for a seamless and satisfying customer experience.

About Us

Millenia was established is April of 2021. We are an outsourcing BPO Centre that offers first class service for our clients. Our logo “perfection is everything“  is expressed/exercised by our agents as we are for integrity and high quality. Millenia is positioned to support your Sales and Customer service needs whether it’s by chat, email or voice. With years of experience and knowledge from our directors, we pledge to offer the highest standard of service that is unrivaled in the BPO industry.

 

Jamaica    is an excellent choice for outsourcing due to its cost-saving advantages and proximity to the United States. Contact centers in Jamaica are up to 60% less expensive than those in the US or UK, making them an attractive option for various purposes such as B2B Lead Generation, B2B Sales, Telemarketing, Technical Support, Order Taking, Customer Support, Appointment Setting, and Back Office Processing. Additionally, Jamaica’s location allows for easy access to the US, with flights taking as little as one hour. This convenience is highly beneficial for companies that require frequent partner visits for training, quality assurance monitoring, and ongoing performance management.

Outsourcing to Jamaica also brings potential cost reductions of up to 65% when compared to US outsourcing rates. This significant cost-saving advantage, combined with the country’s proximity to the US, makes Jamaica an ideal outsourcing destination for companies looking to reduce costs while maintaining high-quality services. With its skilled workforce, excellent infrastructure, and favorable business environment, Jamaica is a top choice for outsourcing.

 

Customer Service

Responsive, reliable, and dedicated customer service for exceptional support and satisfaction.

Inbound/Outbound Sale

Proactive outbound sales strategies that drive growth and maximize revenue opportunities for your business.

Appointment Setting

Streamlined appointment setting services that save time and maximize scheduling efficiency for businesses.

Live Chat Support

Real-time assistance and immediate solutions are provided through our efficient live chat support service.

Tech Support

Reliable tech support for prompt resolutions to your technical issues and challenges.

Virtual Assistance

Reliable and efficient support for your administrative tasks and business needs.

Do you want to launch your career with us?

Join us with your passion and dreams as we strive for continuous improvement and growth together, creating new opportunities and achieving greater success.

Our Professional Team

Our professional team consists of experienced and skilled individuals who are committed to delivering top-notch services, expertise, and solutions tailored to meet your specific needs and exceed your expectations.
Norvia Bartley

Training Manager and Human Resources

Mickel Mowatt

Client Relations and Payroll

Kenisha Forsythe

Recruiting Manager and Human Resources

Aljermaine Thomas

Operations Coordinator

Safe & Trusted

A reliable solution ensuring security and confidence for all your needs.

We Provides All Facilities For Better Work Environment

Today’s top call centre services go beyond simply taking your calls. Additionally, they manage online profiles, offer live webchat services, and keep an eye on and respond to emails. to make sure you receive the finest service possible.
24/7 Customer Support
Experienced & Qualified Staff
Reports and Analytics.
Foreign Language Service

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